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incase delayed no cancel allow upto 15 working days

due to nature of service some time goes up and down!

 

*NOTE: DO NOT SUBMIT ANY OTHER DEVICE NO REFUND WILL BE ISSUE

 

BEFORE submitting your order, please follow these steps:

 

1.  Launch the "Device Unlock App" to check status

 

2(a).  If you receive "Not Eligible for Unlock", please proceed and submit your IMEI # for processing.  

 

2(b).  If you receive "Communication Error" or "Server not responding, please try again later", DO NOT submit your order as it is not supported for unlocking (no refunds will be provided for any orders submitted with either of these error messages)

 

3.  Once process returns completed turn on app, and device will be officially unlocked

 

 

 

In case of unlocking issues after your order is completed:

- Contact us for verification
- If after verification, the phone is still locked, please contact us for the UNIQUE reference code that will be required to be shown in the video (to make sure the video was recorded AFTER the verification process)





Supported Manufacturers


Alcatel
HTC
Kyocera
LG
Samsung
Zte